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CPR - Chargeback Protection & Recovery
Chargebacks are an undeniable reality when taking payment by credit card. Orion has created a new application process for chargeback management - CPR, Chargeback Protection & Recovery.
To download a CPR product sheet, click here.
Benefits of the Orion CPR Program
- Reduce, and possibly eliminate chargebacks
- Manage single or multiple locations
- Upload remote location receipts
- Create an audit trail
- Archive receipts
- Reduce attrition
The CPR Process
1. After a transaction is complete, the terminal generates a receipt.
2. The customer signs the receipt.
3. The terminal prompts the user to scan the receipt.
4. The terminal uploads the scanned image to the payment gateway host and is stored, ready for retrieval.
5. To retrieve, the user inputs key identifiers form the chargeback request (date, card #, amount, name) to search the database.
6. The user receives an image of the signed receipt that can be printed or e-mailed.
For more information about Chargeback Protection & Recovery, call 877-941-6500 or click here to have an Orion representative contact you. | |
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